FAQ Archive - Page 5 of 7 - My Clean Charlotte Maids

First Time Clean

New clients of My Clean Charlotte Maids should choose the First Time Clean (Deep Clean) option in the Extras section […]

- May 25, 2025 by orlando

What is included in a standard cleaning?

New clients who have not had a professional home cleaning in the past month must select the First Time Clean […]

- May 25, 2025 by orlando

How much will it cost?

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is […]

- March 26, 2020 by superduper

Do you service my area?

We provide services in the Greater Charlotte area, including Charlotte, Mathews, Mooresville, Stateville, Gastonia, Belmont, Huntersville, Concord, Waxhall, Monroe, Rock […]

- March 26, 2020 by superduper

Can I request special tasks or extras?

You bet! You’ll find the extra services we offer on our booking page here. If there are any special instructions, please […]

- March 26, 2020 by superduper

What is included in a standard cleaning?

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, […]

- March 26, 2020 by superduper

How do I Access My Customer Account?

When you book service an account is automatically created for you. Simply set up your account, choose your password, and […]

- March 26, 2020 by superduper

Do you bring your own cleaning supplies, products and equipment?

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service or […]

- March 26, 2020 by superduper

How do I reset my password?

You can submit a password change request on the customer login page at #

- March 26, 2020 by superduper

How do I log into my account?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the […]

- March 26, 2020 by superduper

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