FAQ Archive - Page 2 of 7 - My Clean Charlotte Maids

Do You wash sheets & Towels?

Yes of course! Heavier items like comforters, duvets and blankets, etc. are priced by the piece.

- June 4, 2025 by orlando

Do You Offer Stain Removal?

We provide stain treatment services. Please place all stained items in a separate bag and include a note detailing the […]

- June 4, 2025 by orlando

What about Dry Clean & Hand Washed Only Items?

At FreshFold Laundry, we aim to offer a variety of services to our customers; however, we do not currently provide […]

- June 4, 2025 by orlando

How Are My Whites Washed?

We use OxiClean on all whites.

- June 4, 2025 by orlando

What Are Excluded Items From Our Laundry Service?

Any item containing down/feathers, pillows, electric blankets, dry clean only items. We cannot accept items that may pose a safety […]

- June 4, 2025 by orlando

What products Do You Use?

We offer Gain, Tide, All Free & Clear, and Dirty Labs (Bio Enzyme & Nontoxic). OxiClean and Shout Advanced are […]

- June 4, 2025 by orlando

Can I Provide My Own Detergent?

Regrettably, we cannot accept client-provided detergents due to safety and allergy considerations. Please choose a detergent from our approved list […]

- June 4, 2025 by orlando

I’m Allergic To Pet Dander, Can I Still Use Your Service?

Yes, because we sanitize the machines between every load.

- June 4, 2025 by orlando

What About Clothes That need Hanging After Drying?

Kindly inform us of the items that require hanging after drying (such as all collared shirts, dresses, etc.) and include […]

- June 4, 2025 by orlando

How Is The Laundry Sorted Once Folded?

We sort by size as we fold to ensure putting the laundry away is easy.

- June 4, 2025 by orlando

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