SMS Terms & Conditions

Effective Date: August 19, 2026

My Clean Charlotte Maids SMS Program

By providing your mobile phone number and opting in to receive text messages from My Clean Charlotte Maids, you consent to receive SMS messages related to our cleaning services.

Types of Messages

Messages may include:

Quote and estimate follow-ups
Appointment and booking confirmations
Appointment reminders
Cleaner arrival and service-status updates
Scheduling and rescheduling communications
Customer-support responses
Payment or invoice reminders
Requests for service feedback or reviews
Promotional offers and service announcements, when you have opted in to receive marketing messages

Message Frequency

Message frequency varies depending on your bookings, service activity, customer-support requests, and communication preferences.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for information about your messaging and data plan.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message.

After submitting a STOP request, you may receive one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

Help and Customer Support

For assistance, reply HELP to any message.

You may also contact My Clean Charlotte Maids at:

Phone: (980) 888-8541
Email: [email protected]

Consent

Consent to receive text messages is not a condition of purchasing any goods or services. You represent that you are the owner or authorized user of the mobile number provided.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the effective transmission capabilities of your wireless carrier and network.

Privacy

Information collected through our SMS program will be handled according to our Privacy Policy. Mobile opt-in information and consent will not be sold or shared with third parties for their independent marketing purposes.

Changes to These Terms

My Clean Charlotte Maids may update these SMS Terms & Conditions periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about these SMS Terms & Conditions, contact:

My Clean Charlotte Maids
Phone: (980) 888-8541
Email: [email protected]